Pegasus Group understand that our clients will be concerned about our arrangements to deal with the current emergency. In accordance with government wishes all our employees will be working from home for the foreseeable future.
This measure is in place in order to protect the health and well being of all our employees, clients, colleagues and their families.
Prior to being asked by the government to work at home, we had previously put in place a number of plans to deal with the current and projected future situation and we are confident that these business continuity plans will enable us to maintain the quality of our service for clients. Inevitably where events get cancelled by others though (appeals, Committee dates etc.) that is beyond our control.
We have an established protocol that all of our offices are utilising, which is regularly updated as required and as things change. The effect of this enables us to operate from home and ensures the level of service you have become used to from Pegasus Group, will be able to continue and keeps any disruption to an absolute minimum.
The business has available electronic means of discussing work without having face to face meetings, i.e. Microsoft Teams, conference calls, emails, Skype and video conferencing, which all our staff will utilise. We have made substantial IT investment in internet connectivity and cloud services to ensure working remotely is sustainable for long periods of time. The business utilises Office 365 along with other cloud-based products together with a second back up system in the event of a failure.
We have set up a Coronavirus Action Group which deals on a day to day basis with all issues to ensure we have, and are able to retain, the ability to continue to provide high quality work for all our clients.
Our staff have been, and continue to be, briefed on our contingency plans and are able to access projects and client information in a secure manner from anywhere. A high percentage of our staff are allocated work mobile phones and as a matter of process all landlines are diverted to mobiles as staff are now working from home.
Please therefore continue to contact all our employees in the usual way.
If you have any questions, or would like to know more about our protocols and emergency plans, then please contact Tony Bateman, our Managing Director at firstname.lastname@example.org.
We wish all our colleagues and clients well in the weeks and months to come.